
Cheng Yee Yan
In 2011 October, I have started to work as a room attendant in Hilton Birmingham Metropole, United Kingdom... | Kota Kinabalu, Kota Kinabalu, Malaysia
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Cheng Yee Yan’s Emails ch****@sh****.com
Cheng Yee Yan’s Phone Numbers 1212768****
Social Media
Cheng Yee Yan’s Location Kota Kinabalu, Kota Kinabalu, Malaysia
Cheng Yee Yan’s Expertise In 2011 October, I have started to work as a room attendant in Hilton Birmingham Metropole, United Kingdom and been promoted as a senior room attendant until November 2012. I have been trained to work under the time constraint and the standards set by my supervisor. In March 2013, I have started to work as a front desk service associate II in Panda Hotel under The Hopewell Holding group and In August 2014 been promoted to front desk service associate I. In July 2015, I have been promoted as a front desk team leader. Over the past 3 years, I have trained to work under a busy environment such as checking guest in and out, handling guest’s special request, and handling cash flow and working on different shifts. Hence, I understand the level of professionalism, communication and efficiency required for long-term success in hospitality field and I am excited by the prospect of using this knowledge, and my natural passion to become a motivated member of your team and company. I am greatly enjoyed being part of an energetic and dynamic team and I am confident that the combination of my intern and my current working experience; outstanding academic knowledge and abilities has prepared me for making an immediate contribution to your firm. Moreover, I am very efficient and responsible - qualities which I believe are very important in this field of work. Besides that, I am a very patient person with a charming personality; I know four different kinds of languages--English, Mandarin, Cantonese and Malay.
Cheng Yee Yan’s Current Industry Shangri La Hotels And Resorts
Cheng
Yee Yan’s Prior Industry
Shangri
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Hilton London Metropole
|
Panda Hotel
|
Yoox Net A Porter
|
Shangri La Hotels And Resorts
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Work Experience

Shangri La Hotels And Resorts
Guest Services Manager
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Shangri La Hotels And Resorts
Guest Relations Manager
Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Yoox Net A Porter
Premier Advisor
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Panda Hotel
Front Desk Team Leader
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Hilton London Metropole
Room Attendant
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Shangri
Guest Services Manager
— Present